Please introduce yourself and where you work.
How do you think SEO has changed over the last 10 years?
When it comes to Local SEO, we’ve seen search engines competing, trying to give users a better experience—from offering more relevant info about businesses in the SERP, to putting more real time control in the hands of the users (which can be dangerous since users don’t always share the best interest of the business), to more opportunities to dominate with interactivity (e.g. virtual tours that plug right into Google Business profiles).
How did you get introduced to digital marketing, more specifically SEO?
By 2008, I was a fulltime, selfemployed creative. I didn’t have a clue. Back then, I was so naive, thinking “it was all about the art.” I’m sure I came off pretty pompous— like, “If your business is tanking, it’s because your work isn’t pretty enough—your site’s too ugly or your videos are too amateur”… that sort of thing. Eventually, I snapped out of that. I figured out that prospects certainly weren’t flocking to me for making pretty stuff. Really, they weren’t flocking to me much at all. I knew my services lacked the “broadcasting” component. So I set out to fix that: first, I jumped into learning more about YouTube. I pleaded with a few clients to let me launch some of their videos just so I could get my feet wet with things.
Next, came the display and text ads (Google, Facebook). Before I knew it, I stumbled into this huge world of “writing words to persuade” and I was captivated! This all makes so much more sense now. Man! If people could both ‘look good’ and ‘have persuasive messages’ (that rank well), then they’d be an incredible force to be reckoned with! So there’s always this balance when it comes to SEO. It’s one piece of the jigsaw puzzle.
I preach: Write for people first. It’s less messy and more effective to do that and massage some solid SEO principles around that content than it is to go the other way about it.
What are the services you provide to your clients?
So my services can look like media consulting where I’m about 2/3 strategist, 1/3 therapist. Then there’s a more collaborative, “hybrid” model where I take on some of the nerdy doneforyou things that just isn’t always reasonable to expect my clients to learn so quickly. I come in and extract out of my clients the things that are proprietary to them—the things that make them “oneofakinds” to work with. That special something is always there (unless they have the IQ of a tuna sandwich, which they never do); it’s just tough looking for the stuff that’s hiding in plain sight. When we pin that down and clearly leverage everything around that (SEO included), so much of the battle is already won.
What strategy according to you will prevail in 2018 for SEO?
I want to encourage local businesses that, as geeky as SEO can seem, you can still soar above your competitors. Go now, lock an hour into your calendar a few times a month, and chip away at simple, principle based things that will never change. Lay a solid foundation by following the best practices that have been around for years: rack up accounts with local directories and keep your contact info accurate, create a few customer delighting YouTube videos (with your phone), write a helpful article for a companion business’s website, and start doing reviews where you ask the question your user is already asking.
Holy smokes! Can you imagine what someone’s rank would be if they just committed to doing those things for about 6 months? I can’t think of many cases where a local business couldn’t absolutely dominate their local search results!
What would your advice be to people who are looking to take up digital marketing as a career choice?
(1) Check yourself. The world doesn’t need another marketer who registers low on the integrity scale. So do some soul searching: why does this appeal to you? Is it for the right reasons?
(2) Go ahead and decide right now just what kind of client you’ll not work with. When that prospect comes a knockin’, wanting you to cut corners or even help
him/her sell their bad product or service, you’ll be prepared to respectfully decline.
And (3), constantly strive to set clear expectations for everyone—you, your clients, your scope, your cutoff time (your family). Especially, set up your clients—
educate them that the best marketers didn’t get to be that way by never failing. No one worth their salt walked through life exempt from failure. Expect to fail. Be
grateful for the wins.
Share Your Thoughts